Wilson and Partners respects your personal information and undertakes to comply with all applicable data protection legislation currently in force.
Wilson and Partners may use personal information provided by you either with your consent or on the basis of the following:
Except as provided under these terms, we will not disclose your personal information without your permission unless such disclosure is required by law or other court order.
You are entitled to request a copy of the information which Wilson and Partners holds about you. If you become aware that the personal information we hold about you is inaccurate, you may request that we amend it. Any requests in this respect or any other correspondence relating to this notice should be directed to Amanda Thompson or John Stewart at admin@wilsonandpartners.co.uk
Where processing is based upon consent, you have the right to withdraw consent at any time which will not affect the lawfulness of processing based on consent before its withdrawal.
For information on GDPR and your obligations, or if you have any concerns, you should contact Amanda Thompson or John Stewart.
WIlson and Partners collects information about you. This is to:
- help us identify you when you contact us
- help us identify accounts for billing purposes and to collect unpaid accounts. To this end we may employ a company to perform this function on our behalf. Such party is bound by strict contractual provisions with us and only has access to Personal Data needed to perform their function, and may not use it for other purposes.
- send out health care reminders. We use a third party to perform this function on our behalf. Such party is bound by strict contractual provisions with us and only has access to Personal Data needed to perform this task and may not use it for other purposes.
- to contact you about lab results, to discuss a patient’s care or progress
- to make referrals to veterinary specialists/laboratories or crematorium services.
- verify information with boarding facilities, shelters or microchip companies for lost pets
- if we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
- contact insurance companies on your behalf when making a claim.
Information we collect about you may be used for the following purposes
• data analysis, statistical and survey purposes
• to allow you to participate in interactive features of our service when you choose to do so.
to make recommendations to you and other users of our site about goods or services that may interest you or them.
The below table provides information as to what information we hold on you and who we may share it with:
Type of information Who it is shared with Legal basis for processing this information Retention period for keeping this information
Address, phone numbers, email address, gender, family status Staff members, laboratories, veterinary specialists/referral services, Henry Schein health care reminder service, crematorium services, microchip companies,pet insurance providers. Legitimate interests to make sure you are reminded about your pets medical requirements to ensure and maintain the health of your pet
When contacting you for marketing purposes we will seek your prior consent. 7 years
Financial information Staff members, debt recovery agency Legitimate interests 10 years
CCTV Staff members, police Legitimate interests for the purpose of security and prevention and detection of crime. 12 months
The Supervisory authority in the UK & NI is the ICO. Where you have a complaint regarding the handling of your data which you do not think can be handled internally, then you have the right to make a complaint to the ICO/Data Protection Commission.
| Type of information | Who it is shared with | Legal basis for processing this information | Retention period for keeping this information |
|---|---|---|---|
| Address, phone numbers, email address, gender, family status | Staff members, laboratories, veterinary specialists/referral services, Henry Schein health care reminder service, crematorium services, microchip companies,pet insurance providers. | Legitimate interests to make sure you are reminded about your pets medical requirements to ensure and maintain the health of your pet. When contacting you for marketing purposes we will seek your prior consent. | 7 years |
| Financial information | Staff members, debt recovery agency | Legitimate interests | 10 years |
| CCTV | Staff members, police | Legitimate interests for the purpose of security and prevention and detection of crime. | 12 months |
The Supervisory authority in the UK & NI is the ICO. Where you have a complaint regarding the handling of your data which you do not think can be handled internally, then you have the right to make a complaint to the ICO/Data Protection Commission.
This site uses cookies. Some of the cookies are essential for parts of the site to operate and have already been set. We also use a Google Analytics script which uses cookies. You may delete and block all cookies from this site, but parts of the site will not work. For more information please navigate to our privacy policy.