Last updated: March 2026
About Us
Wilson and Partners is a veterinary practice with surgeries in Cupar, Leven, and St Andrews, Fife. We are committed to protecting your personal information and being transparent about how we use it.
The data protection contacts for the practice are Amanda Thompson and John Stewart. You can reach us at admin@wilsonandpartners.co.uk.
Legal Basis for Processing
We process your personal information under the following lawful bases:
- Where it is necessary for the performance of a contract with you
- Where we are required to comply with a legal obligation
- Where it is necessary to protect your vital interests or those of another person
- Where it is necessary for the performance of a task carried out in the public interest
- Where it is in our legitimate interests to do so, provided these are not overridden by your rights
How We Use Your Information
We collect and use your personal information to:
- Identify you when you contact us or visit our surgeries
- Process billing and collect payment for our services
- Send healthcare reminders for your pets (via a third-party reminder service)
- Discuss patient care and laboratory results with you
- Make referrals to veterinary specialists when required
- Verify information with boarding facilities and microchip companies
- Respond to legal and regulatory requests
- Assist with insurance claims on your behalf
- Conduct data analysis and client surveys to improve our services
Information Sharing and Retention
| Data Type |
Shared With |
Retention Period |
| Contact details and demographics |
Practice staff, laboratories, specialist referral centres, reminder services, insurance companies |
7 years |
| Financial information |
Practice staff, debt recovery agencies |
10 years |
| CCTV footage |
Practice staff, police (where required) |
12 months |
Your Rights
Under data protection law, you have the right to:
- Request a copy of the personal information we hold about you
- Request that we correct any inaccurate information
- Withdraw your consent to the processing of your data at any time
To exercise any of these rights, please contact us at admin@wilsonandpartners.co.uk.
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Our Surgeries
- Cupar: 136 Bonnygate, Cupar, Fife, KY15 4LF - 01334 652273
- Leven: 11 Bridge Street, Leven, Fife, KY8 4NN - 01333 424371
- St Andrews: 33 Argyle Street, St Andrews, Fife, KY16 9BX - 01334 479279